Help Is Here

We want to help, and a professional staff is on hand from 8 to 5 p.m., Monday through Friday to offer immediate assistance. Please give them a call at (480) 965-1970. They can answer your questions, guide you to vital resources, or refer you to the person best positioned to address your need. If you find this page outside of business hours, or if you would like to do a little research on your own first, or if you are frustrated beyond belief, the menu below offers other helpful resources and contact information.

• I am having trouble knowing what classes I need to graduate. /help/advising.html


• I am having trouble registering for the classes I need. /help/advising.html
  • The online registration system says I am ineligible to register. I need help understanding why. /help/advising.html
  • I need to take a class for a third time, and the online registration system won’t let me. sls.asu.edu/studentservices/forms_petitions.html
  • I would like to take a BIS core class, but I don’t have the required GPA or prerequisite classes. sls.asu.edu/studentservices/forms_petitions.html
  • I need to register for a BIS class, but the section I want is full. sls.asu.edu/bis/forms_CCO.html
  • I would like to register for more than the maximum load of classes (15 credits in the summer or 18 in the fall and spring semesters). sls.asu.edu/studentservices/forms_petitions.html
  • I am having trouble registering for my concentration area, general studies, or elective classes. /help/referrals.html


• I am having trouble finding the right major for me. /help/advising.html


• I am having trouble finding an applied site for BIS 401. /help/401help.html


• I will have trouble meeting the BIS 401 application deadline. /help/401help.html


• I would like an exception to a graduation requirement. sls.asu.edu/studentservices/forms_petitions.html


• I am facing a personal crisis that prevents me from completing my classes this semester. sls.asu.edu/studentservices/medcompwd.html


• I would like to appeal a grade in a BIS core class. sls.asu.edu/docs/gradeappeal.pdf


• I would like to appeal a grade for a non-BIS class. /help/referrals.html


• I need help with something that is not mentioned above. /help/desk.html


• I have an advising, graduation, or registration problem and I want to talk to the person in charge of all academic advising. Please contact Scott Thorpe, assistant director for Student Services and lead academic advisor, at scott.thorpe@asu.edu or (480) 965-4406.


• I have a problem or concern I want to take “straight to the top.” Please contact Dr. Duane Roen, faculty head of the Bachelor of Interdisciplinary Studies degree program, at duane.roen@asu.edu or (480) 727-6513.


• I am frustrated beyond belief. Please contact Dr. Frederick Corey, dean of University College and director of the School of Letters and Sciences, at frederick.corey@asu.edu or (602) 496-0624.